Fix problems importing emails

If y'all're having problems downloading e-mail from your old business relationship into Gmail, or if emails are missing or deleted afterwards your import, follow the tips beneath.

If y'all only want new emails, set upward automatic forwarding instead.

Quick fixes to attempt outset

If you're having problems importing your post, try the steps below. Afterwards you've tried each one, check to run into if the problem has been fixed.

  • Bank check that you take entered the right password.
  • Make sure that the account you're trying to import from still works.
  • Delete and then add the email address that y'all're importing from again. Here's how:
  1. On your calculator, open Gmail.
  2. In the top right, click SettingsSettings and then  See all settings.
  3. Click the Accounts and Import or Accounts tab.
  4. In the 'Check mail service from other accounts' section, delete the email accost that yous're importing from, and then add it once again.

If the above steps don't piece of work, check for problems with the program that Gmail uses to get mail service from other accounts.

Fix issues connecting to another account

Choose the type of account from which you're having bug importing:

A different email provider

If you're having problems importing e-mail from another e-mail account, such as Outlook or Yahoo, check your other email account'southward settings. Make certain that:

  • The proper noun of the POP server of the other email is the same every bit the 1 you entered in Gmail
  • The other email program allows messages to be left on the server
  • The port is either 110 or 995

If filling out the right info doesn't work or if your other provider doesn't provide POP access, contact the provider.

A dissimilar Gmail address

If you're having problems importing your mail from another Gmail address, including i that you got through work, schoolhouse/university or another system, try these steps.

Change your admission settings

If you stop Gmail from blocking certain apps and accounts, your import might start working. In the account from which y'all're importing, try allowing access to your account.

Check your Pop settings

Step i: In the account that you want to import from, check that you've fix up POP.

  1. On your estimator, open your e-mail business relationship.
  2. In the acme right, click SettingsSettings and then See all settings .
  3. Open the 'Forwarding and Pop/IMAP' tab.
  4. In the 'POP Download' section, make certain that information technology says 'Popular is enabled'.

Step 2: In the account that you want to import to, check your import settings.

  1. On your computer, open Gmail.
  2. In the top right, click SettingsSettings and then Run into all settings .
  3. Open the 'Accounts and Import' tab.
  4. In the 'Cheque postal service from other accounts' section, select the account that you're trying to import from.
  5. Make certain you lot're using the following settings:
    • Username: your full email address (for example, yourname@yourdomain.com)
    • Password: your Gmail password
    • Pop server: pop.gmail.com
    • Port: 995
    • Go out a copy of retrieved message on the server: unticked
    • Always use a secure connectedness (SSL) when retrieving post: ticked
  6. If you aren't getting emails after 2 hours, bank check for other problems.

Other problems getting emails

If you take one of the following problems, try over again later or arrive impact with your other email provider:

  • Connection timed out
  • Connexion reset
  • Emails go far more than than once
  • Emails arrive in the wrong order
  • Still getting new emails after yous've stopped an import

For the bug beneath, follow the steps. If the steps don't work, effort once more afterward or contact your other email provider.

Read error

Delete or move the oldest email that wasn't imported.

Empty line

Expect for an email that has a single full stop on a line by itself. Delete this e-mail.

As well many letters on the other server

Your other account has more emails than Gmail is able to import. You can:

  • Delete emails from your other inbox
  • Move some emails from your inbox into folders

Some emails don't get in

Effort searching for your mail:

  1. On your figurer, open Gmail.
  2. In the search bar at the top, enter 'in:anywhere' and so your search terms.
  3. Printing Return or Enter.

Y'all can also check folders in your other email account for emails that weren't imported.

Tin't find emails after importing

If some of your emails are missing after you lot've imported them, follow the steps below. After you've tried each step, bank check to see if the problem has been fixed.

Step 2: Cheque the size of your email

Gmail tin't import emails that are 150 MB or bigger, including any attachments.

Here's how to search Gmail for emails by size:

  1. Open Gmail.
  2. In the search box:
    • To search for emails by size, enter size: followed by the size in bytes. For example: size:1000000
    • To search for emails bigger than a certain size, enter larger: followed by the size in bytes. For example: larger:10 Yard
    • To search for emails smaller than a certain size, enter smaller: followed by the size in bytes. For example: smaller:ten M

To check the size of an e-mail from a different provider, such equally Outlook or Yahoo, refer to the other provider'south customer support.

Withal having problems?

If you still have problems, check your account settings, contact your third-political party email provider or postal service a question in the Gmail Assistance Forum.

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